Report lost or stolen cards to us immediately. We will block payment on them.
Sign the back of your ATM, Debit or Credit cards as soon as they are activated. Also, properly dispose of canceled or expired cards by shredding, cutting up or turning back into your Bank for destruction.
Closely guard your ATM and Debit card personal identification number (PIN). Do not write your PIN on your card or keep it in your wallet. In addition, always take your receipt with you if you are presented with one.
Don't use passwords or PIN numbers such as the last four digits of your Social Security Number, your house number, your birth date or family names.
Card Services Fraud Detection
You may not know it, but you have around the clock protection against the increasingly savvy perpetrators of debit card fraud. That's because the debit cards we issue are protected by Card Services Fraud Detection. Through an important partner of ours we provide industry leading technology, tools and the expertise to manage fraud. Experienced fraud analysts work around the clock, watching for any suspicious card activity and will contact you immediately if they detect potential fraud on your card. So if you ever get a call from Card Services Fraud Detection know that our watchdogs are doing their job and preventing potential fraudulent use of your card.